Previous incidents

August 2025
Aug 21, 2025
1 incident

SMS.API is down

Degraded

Resolved Aug 21 at 03:56am SAST

SMS.API recovered.

1 previous update
Aug 18, 2025
1 incident

CaseHistory.API, Diary.API, and 4 other services are down

Degraded

Resolved Aug 18 at 07:32pm SAST

Notifications.API recovered.

9 previous updates
Aug 14, 2025
1 incident

CaseHistory.API and Notifications.API are down

Degraded

Resolved Aug 14 at 11:13pm SAST

Notifications.API recovered.

14 previous updates
Aug 12, 2025
1 incident

Cases.API, Claims.API, and 3 other services are down

Degraded

Resolved Aug 12 at 10:17am SAST

Clients.API and Users.API recovered.

4 previous updates
July 2025
Jul 24, 2025
1 incident

Diary.API and Products.API are down

Degraded

Resolved Jul 24 at 02:24pm SAST

Diary.API and Products.API recovered.

1 previous update
Jul 20, 2025
1 incident

Users.API is down

Degraded

Resolved Jul 20 at 04:34am SAST

Users.API recovered.

1 previous update
Jul 18, 2025
1 incident

Users.API is down

Degraded

Resolved Jul 18 at 07:00pm SAST

Users.API recovered.

1 previous update
Jul 17, 2025
1 incident

Cases.API, Claims.API, and 4 other services are down

Degraded

Resolved Jul 17 at 11:40am SAST

Claims.API recovered.

7 previous updates
June 2025
Jun 27, 2025
1 incident

Cases.API, Claims.API, and 4 other services are down

Degraded

Resolved Jun 27 at 06:04pm SAST

CaseHistory.API and ServiceProviders.API recovered.

4 previous updates
Jun 17, 2025
2 incidents

Clients.API is down

Degraded

Resolved Jun 17 at 04:52am SAST

Clients.API recovered.

1 previous update

CaseDocuments.API and ServiceProviders.API are down

Degraded

Resolved Jun 17 at 01:34am SAST

ServiceProviders.API recovered.

5 previous updates
Jun 02, 2025
1 incident

Cases.API is down

Degraded

Resolved Jun 02 at 01:05am SAST

Cases.API recovered.

1 previous update